Customer Satisfaction is a key focus for SQLstream, guaranteeing satisfaction with our products for all our customers and partners by providing either web-based or on-site training, consulting, support, and assistance as requested.

SQLstream provides 24x7x365 support for all of its products, with fast escalation to front-line engineers.

Our company standard is always to meet or exceed our agreed Service Level Agreement (SLA) for responding to reported Serious and Critical issues within our time window.

We offer fast turnaround of patches where new functionality (or occasional defect resolution) requires.

Developers: OEMs, VARs, Integrators, and Enterprise Customers

SQLstream provides close support to all of its developers, ranging from software vendors, systems integrators and end-users within enterprises.

If you have an interest in obtaining software to develop and deploy an application using SQLstream's RAMMS technology, please contact us as sales.support@sqlstream.com and ask about our developers program. After executing a simple mutual confidentiality and licensing agreement, you are then granted access to the SQLstream download site. We provide proactive developer support and assistance to ensure that you enjoy a speedy and productive start.

Support Site Log-In

All customers and partners registered for support may log-in to our confidential support site using your supplied support id and password.

Support Enquiries

For all other support enquiries please contact: tech.support@sqlstream.com